It is important to contact us before you ship the merchandise to us. Instructions for shipping your return can vary depending on your situation. Also, when you contact us, you will receive a Return Authorization Number, which will ensure that your return will be processed efficiently.
- Software cannot be returned.
- Hazardous items cannot be returned.
- Please note - we do not accept returns for merchandise that has been opened.
- Write your Return Authorization Number on the shipping label.
Refunds, Repairs, and Replacements
Refunds, repairs, and/or replacements are made if we determine an item is defective. In some cases, a return fee may be charged. Please contact us if you want a refund or replacement.