Returns

Returning Merchandise

It is important to contact us before you ship the merchandise to us. Instructions for shipping your return can vary depending on your situation. Also, when you contact us, you will receive a Return Authorization Number, which will ensure that your return will be processed efficiently.

  • Software cannot be returned.

  • Hazardous items cannot be returned.

  • Please note - we do not accept returns for merchandise that has been opened.

  • Write your Return Authorization Number on the shipping label.

Contact us about returning merchandise.


Refunds, Repairs, and Replacements

Refunds, repairs, and/or replacements are made if we determine an item is defective. In some cases, a return fee may be charged. Please contact us if you want a refund or replacement.