LEGO® Education Support
Technical Consumer Service
United States
Opening hours: Monday – Friday, 8:00 am – 10:00 pm EST
Telephone: 1-866-349-5346
For further help and advice, you can email our trained LEGO® Education advisors via LEGO.com/service.
Technical Online Help
For 24/7 online access to our knowledge base please go to our LEGO Education Help Site.
This is available in many local languages including German, French, Spanish, Portuguese, Mandarin, and Japanese. The link below will automatically send you to your country site.
Europe
Opening hours: Monday - Friday, 8:00 am - 8:00 pm GMT
Telephone: 00-800-5346-0000
In a small number of countries this telephone number will not work. Please check LEGO.com/service for your local freephone number.
For further help and advice, you can contact your local distributor or email our trained LEGO Education advisors via LEGO.com/service.
All other markets
We offer local language telephone and email support for all the major LEGO Education markets - please visit LEGO.com/service.
Order Help
We're here to help with your purchases of LEGO Education resources. Please select from the areas below:
Contact Us
US Residents
Contact Us by Phone:
Sales: 866-788-5346
Customer Service: 800-362-4308
To Order:
Online: Online Shop Page
Email: orders@LEGOeducation.us
Fax: 888-534-6784
Mail: LEGO Education, 501 Boylston Street Suite 4103, Boston Massachusetts, 02116
Not in the US?
LEGO Education solutions and resources are available through selected partners in over 90 countries. To find out more, make a purchase or for local customer support, please find your local distributor.
Missing an Element?
Missing an Element?
LEGO Education carefully selected the most commonly-lost elements and created convenient replacement parts packs that make it easy to maintain your sets. If you’re missing an element that isn’t included in one of those packs, you can easily order them from LEGO.com. Please be ready with the item number for your set (located on the bin label) and a credit card.